Grab is giving its eligible merchants a customised GrabPay link which will allow them to accept payments via WhatsApp, Facebook and etc. Grab users can still earn GrabReward points if they pay through this special link method. Merchants can also accept voluntary self-pickup orders via GrabFood. Grab will waive all commissions for self-pickup orders.
Grab has announced a Grab Small-Biz Relief (GSR) program which aims to provide financial relief up to RM3,000 for eligible GrabFood small-biz enterprises. This is targeted at micro and small enterprises that do not pay SST and have an average monthly sale of less than RM30,000 on GrabFood. Grab will be embarking on a “Local Heroes” campaign to boost the visibility and awareness for small and independent restaurants. The digital campaign will start on 1st of April.